S.R. Sales (SRS) launched a fully-integrated site, streamlining the ordering and distribution of thousands of large parts for Nissan and Infiniti dealers.
Previously, SRS used an outdated eCommerce platform that didn’t meet Nissan’s standards for participation in their buying program. This put 40-50% of their yearly sales revenue at risk. Issues included:
- Authentication Issues: Lack of single sign-on connection to the Nissan backend forced the use of multiple passwords and excessive service calls for resets.
- Manual Updates: No Acumatica ERP integration required manual spreadsheet updates, leading to version control issues.
- File Format Issues:Challenges around complying with key customers’ rigid file format demands slowed order processing and complicated their workflow.
- Unprofessional Design: A non-customizable look that failed to build trust with dealers.
Nomad eCommerce easily solved these issues and saved SRS’s participation in Nissan’s buying program with:
- Single sign-on capabilities for immediate authentication to Nissan’s systems.
- End-to-end integration with Acumatica ERP, eliminating manual updates.
- Simplified order handling by processing any file format, generating shopping carts instantly, and ensuring accurate, up-to-date order details.
- A sleek, professional site design.