Nortek Global HVAC manufactures heating and cooling systems for mobile homes and modular housing. These systems include compact furnaces, air conditioning units, and related components tailored for smaller living spaces.

To broaden their sales reach, Nortek partnered with Nomad eCommerce to create a site for selling replacement parts like thermostats, wires, capacitors, and more to professional HVAC technicians and DIYers in regions that lack a strong distributor network.

It integrates directly with Nortek’s CRM (Microsoft) and ERP (SAP R3) systems, ensuring accurate inventory levels, pricing, and product availability. The platform also supports guest checkout and account creation, offering flexibility for both one-time buyers and repeat customers.

The Nomad platform site works with Nortek’s legacy warranty lookup systems, enabling dealers and customers to verify warranty status easily. For warranty claims, dealers can request promo codes to order replacement parts, allowing parts to be shipped at little or no cost. Additionally, the platform allows Nortek’s internal teams to quickly add products for specific customer needs, ensuring real-time updates and automated order processing.